Certification
CAVS
(Certified Administrator of Volunteer Services)
Certifying Organization
The Credentialing Center
The Beryl Institute
Application Process
- Review the CAVS Handbook.
- Create an account at the Credentialing Center. To create a new account, candidates must register as a new user from the Credentialing Center site.
- You can learn more on requirements and fees on the CAVS Exam Application page.
- Review the CAVS Handbook.
Application Approval Period
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CDVS
(Certified Director of Volunteer Services)
Certifying Organization
The Credentialing Center
The Beryl Institute
Application Process
- Review the CAVS Handbook.
- Create an account at the Credentialing Center. To create a new account, candidates must register as a new user from the Credentialing Center site.
- You can learn more on requirements and fees on the CAVS Exam Application page.
- Review the CAVS Handbook.
Application Approval Period
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CVA
(Certification in Volunteer Administration)
Certifying Organization
The Credentialing Center
The Beryl Institute
Application Process
- Review the CAVS Handbook.
- Create an account at the Credentialing Center. To create a new account, candidates must register as a new user from the Credentialing Center site.
- You can learn more on requirements and fees on the CAVS Exam Application page.
- Review the CAVS Handbook.
Application Approval Period
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CAVS
CDVS
CVA
Certified Administrator of Volunteer Services
Certifying Organization
The Credentialing Center
The Beryl Institute
Application Process
- Review the CAVS Handbook.
- Create an account at the Credentialing Center. To create a new account, candidates must register as a new user from the Credentialing Center site.
- You can learn more on requirements and fees on the CAVS Exam Application page.
Application Approval Period
All applications undergo a thorough review, with approval decisions made within 30 days of submission. Applying does not guarantee approval to sit for the examination.
Application Fee
$325
Eligibility Requirements
Two (2) years of paid professional experience in healthcare volunteer services management.
Application Deadline
The application deadline for each window is:
- November 21: January Testing Window
- May 21: July Testing Window
Testing Windows
Two testing windows each year:
- January 1-31
- July 1-31
Exam Structure
100 question multiple-choice examination administered online either at a testing center or via live online proctoring.
Candidates have two (2) hours to complete the examination process.
Exam Prep
Review of the Body of Knowledge and Competencies in Healthcare Volunteer Management (2019) that can be found in the appendix of the CAVS Handbook.
Review example exam questions.
How is certification achieved?
Complete and pass the online CAVS examination.
Exam Results
There is up to a four-week period between the close of the testing window and result notification. This allows for comprehensive validation and scoring to ensure the highest quality designation for all participants.
Exam score reports are delivered via email.
Promote accomplishment through Digital Badging.
Retake the Exam
Retake the exam within 12 months of original exam date. Complete re-examination application and pay $175 re-examination fee.
Recertification Timeframe
January CAVS recipients must renew by January 30th, three (3) years from examination window.
July CAVS recipients must renew by July 30th, three (3) years from examination window.
Recertification Requirements
January CAVS recipients must renew by January 30th, three (3) years from examination window.
July CAVS recipients must renew by July 30th, three (3) years from examination window.
Recertification Fee
$225
A late fee will be applied to renewal application starting 30 days after renewal date.
Website
Certified Director of Volunteer Services
Certifying Organization
Society for Healthcare Volunteer Leaders (SHVL)
Application Process
Review About SHVL Certification PowerPoint Presentation
Certification Application (Online)
Certification Application Hard Copy
Application Approval Period
Documentation will be reviewed by the Certification Committee and applicant will receive an email with information on how to access the online proctored examination
Application Fee
$100
Eligibility Requirements
Be a member of SHVL for a minimum of two (2) years and have attended one (1) SHVL conference prior to applying.
Three (3) years of experience as a Leader of Volunteer Services in a healthcare facility.
Application Deadline
Submit application and completed documentation by email to Certification VP by the due date (for exam at conference).
Testing Windows
Not applicable.
Exam Structure
Online Exam with 83 questions with a total point value of 150 points; passing grade of 120 (80%)
Four (4) hours is allowed to take the test in one sitting.
All exams will be proctored. Confirm approved exam proctor or take the proctored exam at SHVL conference. Exam is accessible from any web-based computer.
Exam Prep
Components of the exam will consist of volunteer management best practices and competencies including but not limited to human resources, recruitment, orientation and training, volunteer placement, annual requirements, recognition, risk management, HIPAA, finance, budgets, benchmarking, developing new programs and services, etc.
How is certification achieved?
Passing grade of 120 (80%) on CDVS exam.
Exam Results
Exams are reviewed and graded by the Certification VP.
Applicants will receive an email with a pass/fail result.
A letter will be sent to the person to whom the applicant directly reports to and President/CEO notifying them of the applicant’s achievement. Recognition, Certificate and Pin awarded at the next SHVL Conference.
Retake the Exam
Not applicable.
Recertification Timeframe
CDVS is a five (5) year certification.
Recertification Requirements
A certified member of SHVL may apply for recertification no later than five (5) years after receiving certification if he/she meets the following criteria:
Must have remained a continuous member of SHVL over the five (5) years.
Have documentation of 50 contact hours of continuing professional education in volunteer services OR successful reexamination taking the SHVL certification proctored exam.
Complete online Recertification Application. Recertification Application
Submit the online application and payment of $50 by check or online payment.
Recertification Fee
$50
Website
Certification in Volunteer Administration
Certifying Organization
Council for Certification in Volunteer Administration (CCVA)
Application Process
Review the 2026 CVA Candidate Handbook and attend a free information session to understand what is required to apply for the exam.
Become familiar with the Body of Knowledge and Competencies for the application form.
A reference letter and current resume are required with the application. Pay and apply for the exam by the deadline, using the using the application form located HERE.
Application Approval Period
After an applicant’s application and payment are received, reviewed, and approved, the applicant will receive additional information regarding the Equipment Check, Trial Test and the upcoming exam window.
Application Fee
$400
Eligibility Requirements
Applicants must document activity in three categories (Education [15 points], Volunteer Engagement Experience [40 points], Application of Core Competencies [25 points]) for a minimum of 80 points to be approved to take the CVA examination.
Application Deadline
2026 Application & Payment Deadlines:
March 1, 2026 (April 1-14, 2026, Exam Window)
September 1, 2026 (October 1-14, 2026, Exam Window)
Testing Windows
Exam Windows:
April 1-14
October 1-14
Exam Structure
100 multiple choice questions. The CVA Exam is based on the CCVA Body of Knowledge and Competency.
Exam Prep
How is certification achieved?
Candidates who pass the CVA exam will be awarded the credential and receive their digital badge and electronic certificate.
Exam Results
Official results of a pass or fail will be sent to all candidates via email within 15 days after the exam window closes.
Retake the Exam
$125-Exam Retest Fee
Applicants may retake the exam in the next testing window by paying the discounted re-test fee.
Recertification Timeframe
Required every five (5) years.
Recertification Requirements
Find the correct guidelines and tracking form for your renewal on our Resources page.
Provide payment using the link on the website. Late submissions will not be accepted.
Make your submission via this online form.
Recertification Fee
$200
Website