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• Education Series 2025 - August

  • When
    August 07, 2025
  •  
    10:00 AM - 11:30 AM
  • Location
    Zoom

  August Education Series 2025

  Webinar Title: The Compassionate Listener in the Patient Follow-Up Call Program

  
  

  Date: Thursday, August 7, 2025 

  Time: 10:00am-11:30am

  Speaker: Beth Daddario, CAVS

  Director, Volunteers and Guest Services, Inspira Health

  Session Description: This webinar follows the process of starting a follow-up call program that was developed during COVID. Beth knew that if Inspira Health wanted to know what their patients were thinking, they needed to have someone who cared and was willing to listen make follow-up calls. With proper training, Beth knew that her volunteers could make this happen with a true compassionate voice and willingness to listen. Since starting the program in late 2020, Beth has increased the calls to include each of Inspira Health’s acute care facilities. Through the years, Beth has altered the questions to meet the needs of the organization, but the program has been a continued success because the organization emphasizes collaboration and teamwork.

  
  

  Biography: Beth is the Director of Volunteers and Guest Services for Inspira Health. Her responsibilities include the Volunteers, Front Desk/Guest Services, Gift Shops, Spiritual Care, and the Thrift Shop.  Beth received her bachelor’s degree in social work from West Chester University in West Chester, PA.  She started her career at Inspira Health as a Social Worker – but most of her career (30 years) has been in Volunteer Leadership. Beth enjoyed her time as a volunteer for CHOP – The Children’s Hospital of Philadelphia where she served on both the general PFAC and Cardiac PFAC Committees.  She has been blessed to have the opportunity to share her patient/family experience during General Employee Orientations, Cardiac Care Center training videos, and at the Philadelphia Spin In -a fundraiser that supports the Cardiac Center of CHOP. When not working, Beth loves to spend time with her husband, son, daughter-in-law, and 2 grandchildren. Spending time outdoors is especially important as watching sunrises and sunsets never gets old.

  
  

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• Education Series 2025 - November

  • When
    November 06, 2025
  •  
    10:00 AM - 11:30 AM
  • Location
    Zoom

  November Education Series 2025

  

  Date: Thursday, November 6, 2025 

  Time: 10:00am-11:30am (Webinar) 

  Speaker: Melissa Kubu, Program Coordinator, MUSC Volunteer Services MUSC Shawn Jenkins Children’s Hospital

  Webinar Title: “A Little Courtesy Goes a Long Way!”

  Session Description: As we are all very aware, hospital stays can be very stressful for all.  It can be very hard for family members to leave bedside for many reasons.  Also, Care Team Members taking care of their patients often times do not get a break during their shift.  Not to mention, it can be very expensive to stay in a hospital.  So what can we do to make their difficult times a little easier?  Come see how a little extra courtesy can go a long way for both families and Care Team Members!

  
  

  Biography: Melissa Kubu has always had a passion for helping others, starting at a young age.  She grew up in South Carolina, where in middle school she became involved in Special Olympics and has continued her contribution towards the service of others ever since.  After graduating from the College of Charleston, Melissa embraced this calling, directing her purpose for “giving” towards the youth in her community.  She later served as Executive Director of the Charleston Miracle League, an organization that provides baseball opportunities for special needs children and adults.  Currently, Melissa is a Program Coordinator for the Medical University of South Carolina Shawn Jenkins Children’s Hospital, where she recruits, hires, trains and schedules hundreds of volunteers to assist in various capacities supporting care team members, assisting families and catering to the needs of the pediatric patients.  Recognized as one of Charleston Regional Business Journal’s 40 Under 40, Melissa is also Vice President of the Salvation Army Charleston and a Rotarian.  Melissa often feels that her work is not her job; it’s her joy and she is honored to be in a position to create opportunities that result in significant impacts on the lives of many individuals in her community.

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